Fault Reporting

Please use this form to report Highway issues i.e potholes, flooding, missing signs, broken street lights, obstructive trees etc.

For out-of-hours emergencies, please contact the Cheshire West and Chester Area Highways Team by telephone 0300 123 7036 or the Street Scene Team on 0300 123 7035. Faults reported using this page are monitored during normal working hours only.

Please state the problem

Locate the problem on the map

Use the Search Location tool to locate a postcode, street, or road name.

Nearest road

Click on the map (please zoom in for accuracy)

Nearest street light

Click on the map (please zoom in for accuracy)

* Describe the location (not required for street light faults)

* Describe the fault

Contact details

Data Protection Act 1998 - We will only use your contact details to process your request and for administration and statistical purposes. We will pass your contact details to a third party only if it is necessary.

* First Name
* Last Name
Home Address
Property Number/Name
* Email Address
 An acknowledgement will be sent to
the email address you specify here
Telephone Number